Terms of Service

Last updated: October 15, 2026

These terms govern the use of ChatFlow, a service provided by QChulo (“we”), by businesses (“clients”) and their staff. By using ChatFlow you agree to them.

The service

ChatFlow lets a client connect its own Instagram professional account or Facebook Page and create automations that reply to comments and messages. We may improve or change features over time.

Client responsibilities

• Connect only accounts and Pages you own or are authorized to manage.
• Follow Meta's Terms, the Meta Platform Terms, Instagram's and Messenger's policies, and the laws that apply to your messages, including consumer-protection and privacy laws.
• Have the right to contact the people your automations reply to, give them the information the law requires, and honor their requests to stop or to delete their data.
• Do not use ChatFlow for spam, misleading content, or anything illegal or harmful.
• Keep your login credentials safe; you are responsible for activity in your account.

Data

Clients keep ownership of their content and of their contacts' data. We process it only on the client's behalf and to provide the service, as described in our Privacy Policy. We keep each client's data separate.

Meta platform

ChatFlow depends on Meta's platform. Meta may limit or change features, messaging windows or access at any time, and we are not responsible for Meta's decisions or outages.

Suspension and termination

A client can stop using ChatFlow and disconnect its accounts at any time. We may suspend accounts that break these terms or Meta's policies.

Disclaimer and liability

ChatFlow is provided “as is”. To the extent the law allows, we are not liable for indirect or consequential damages or for lost profits, and our total liability is limited to the amount the client paid us in the three months before the claim.

Changes

We will post changes to these terms on this page with a new date.

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