Automatic replies on Instagram and Facebook Messenger, for businesses
ChatFlow is a software service by QChulo. It helps businesses answer the people who comment on their posts or message them, instantly and in their own words.
How it works
1. Connect your account
The business logs in with Instagram or Facebook and connects its own Instagram professional account or Facebook Page. It chooses exactly which permissions to grant.
2. Build an automation
The business picks a keyword (for example “GUIDE”) and writes the reply: text, buttons, an image, a voice note or a link to what the person asked for.
3. People get an instant answer
When someone comments the keyword or sends it by message, ChatFlow sends the business's reply. Replies only go to people who contacted the business first, within Meta's messaging limits.
What businesses get
- Comment-to-message automations for Instagram posts and reels and Facebook Page posts, with an optional public reply.
- Keyword automations for direct messages.
- A Live Chat inbox to read every conversation and answer by hand.
- A list of the leads each automation produced, and follow-up reminders for people who asked but did not open the link.
Privacy first
Each client's data is used only to provide the service to that client, kept separate from other clients, never sold and never used for advertising. Read our Privacy Policy and how to delete your data.
Contact
chatflow@qchulo.com
En español: ChatFlow responde automáticamente los comentarios y mensajes de Instagram y Facebook Messenger de tu negocio. Escríbenos para más información.